Call for Enrollment: Hospital Quality Management Course

Based on the practical needs of learners and in accordance with the WHO leadership and management competency framework, the School of Preventive Medicine and Public Health (SPMPH) at Hanoi Medical University is organizing a training program on "Hospital Quality Management" to enhance the knowledge and management skills of medical professionals and hospital leadership.

Objective: The Hospital Quality Management course is designed to provide learners with fundamental knowledge of hospital management, including concepts of quality and quality management. Participants will be able to apply Total Quality Management (TQM) steps to develop intervention plans for quality improvement within hospitals.

Target Audience:
- Physicians
- Nurses
- Management staff at Departments, Agencies, and Services under the Ministry of Health
- Leaders, managers, and heads/deputy heads of functional departments/units at hospitals and medical centers.

Program Content

1. Overview of hospital management and quality management

2. Introduction to the Total Quality Management (TQM) model

3. Identifying areas for improvement

4. Situation assessment

5. Problem analysis

6. Selecting solutions and developing action plans

7. Results, standardization, and future planning

8. Experiences in applying TQM in several Vietnamese hospitals

9. Introduction to the 83-criteria set for Quality Management and the orientation of hospital quality management in Vietnam

10. Guidance on hospital self-assessment based on the 83-criteria set for quality management

Tuition and Training Duration
- Tuition fee: 3,000,000 VND/Learner/Course
- Duration: 48 periods
- Schedule: Expected in May
- Format: Flexible Online/In-person.

Certification:
Upon completion of the course, learners will be awarded a certificate in "Hospital Quality Management" in accordance with Circular 22/TT-BYT on Continuing Medical Education (CME).

School of Preventive Medicine and Public Health (SPMPH)